General Terms and Conditions of Sale

Last updated on 09/06/2026

1. Purpose and Status as Intermediary

These General Terms and Conditions of Sale (GTS) govern the use of the services of the FitPlace platform. FitPlace provides a technical connecting service between independent sports professionals (hereinafter 'Coaches') and establishments (hereinafter 'Establishments'). FitPlace acts exclusively as a technical intermediary. In this capacity, FitPlace: (a) is in no way a party to the service contract concluded between the Coach and the Establishment; (b) exercises no power of direction, control or sanction over Coaches; (c) does not determine the conditions of performance of services (location, schedules, working methods); (d) does not substitute itself for the contracting party (the Establishment) in its legal obligations. Coaches carry out their activity in complete independence. The contractual relationship relating to the sports service is established exclusively between the Coach and the Establishment.

2. Services Offered and Pricing

FitPlace offers a professional connecting service. A commission of 5% is charged on the amount of each mission, both on the Establishment side (added to the invoiced amount) and on the Coach side (deducted from the payment received). Amounts are displayed excluding tax. Applicable VAT is calculated in accordance with current legislation.

3. Payment Terms

Payments are processed by Stripe, an authorised payment service provider. The Establishment is charged according to the mission schedule (per work period). The Coach receives payment after deduction of the FitPlace commission, in accordance with Stripe processing times (typically 2 to 7 business days). Banking data does not pass through FitPlace's servers; it is processed directly by Stripe, which is PCI-DSS certified.

4. Cancellation and Refunds

A mission may be cancelled by the Establishment or the Coach before work begins, via the platform. In the event of cancellation after mutual agreement but before the start of the mission, no fees are charged. In the event of a dispute during the performance of a mission, the parties are invited to seek an amicable solution. FitPlace reserves the right to suspend payments in the event of a report or ongoing dispute.

5. Obligations of the Parties

Establishments undertake to: provide accurate information about the missions offered; remunerate Coaches in accordance with the negotiated conditions; verify, prior to any collaboration, that the Coach holds the professional qualifications required by the applicable regulations in the country of practice. This obligation to verify qualifications rests exclusively with the Establishment in its capacity as contracting party (in France, in accordance with Article L.212-11 of the Code du sport). Coaches undertake to: hold the qualifications and authorisations required by the legislation of the country in which they practise; accurately declare their qualifications on the platform; provide services in accordance with the agreement reached; comply with applicable regulations regarding self-employment, social protection and taxation. FitPlace provides a declarative qualifications system but does not guarantee their validity and does not substitute itself for the verifications incumbent upon the Establishment.

6. Anti-Fraud Minimum Thresholds

In order to prevent fraudulent practices and undeclared work, FitPlace applies minimum thresholds: €20/hour hourly rate, 10 minimum hours per mission, and €200 minimum total budget. These thresholds constitute protective measures and shall not be construed as working conditions imposed by the platform on Coaches or Establishments.

7. Liability of FitPlace

In its capacity as technical intermediary, FitPlace is not liable for: the quality, compliance or safety of services delivered by Coaches; compliance by Coaches or Establishments with their respective legal obligations; disputes arising from the performance of the service contract between the Coach and the Establishment. FitPlace undertakes to ensure the availability and proper functioning of the platform to the extent of a best-efforts obligation.

8. Right of Withdrawal

FitPlace's services are provided exclusively to professionals acting in the course of their professional activity. In accordance with Article L.221-3 of the Code de la consommation, the fourteen (14) day right of withdrawal provided for consumers does not apply to contracts concluded between professionals.

9. Dispute Resolution

These GTS govern relations between professionals. In the event of a dispute relating to the interpretation or performance hereof, the parties undertake to seek an amicable solution within thirty (30) days of notification of the dispute by any written means. Failing amicable resolution within this period, the dispute shall be submitted to the competent courts in accordance with Article 11 hereof.

10. Amendment of the GTS

FitPlace reserves the right to amend these GTS at any time. Users will be notified of any substantial amendment by email and/or notification on the platform at least thirty (30) days before it takes effect. Continued use of the platform after the amendments take effect constitutes acceptance of the new GTS. In the event of disagreement, the user may terminate their account before the effective date of the new conditions.

11. Applicable Law and Jurisdiction

These GTS are governed by French law. In the event of a dispute not resolved in accordance with Article 9, the competent courts within the jurisdiction of FitPlace's registered office shall have sole jurisdiction, unless otherwise required by mandatory provisions.